Incorporating digital technology and a process that directly informs IT Service teams of
incidents and associated root causes quickly improves the frontline experience and drives
a technology strategy focused on performance.
Discover why IT people see mobile device problems differently than Operations teams, costing millions in lost productivity.
The full interview of Shari Christofferson of Connect Inc with Eugene Signorini of Skyllful. We explore what frontline workers really think, why their input into the digital transformation matters and how to access…
Mobile technologies, such as those used to scan barcodes and inform us that a delivery has arrived the moment it hits the front porch, work astonishingly well. Considering all the pieces that must…
Vendors Struggle To Resolve Intermittent Mobile Delays After numerous changes to the wireless infrastructure and months of working with four vendors involved in the voice-picking solution, mobile workers continued to experience intermittent but…
Your IT team just spent $25,000 on a comprehensive wireless site survey. The vendor delivered a gorgeous 50-page report with colorful heatmaps, perfect access point placement recommendations, and zero dead zones. You implemented…
Therese Van Ryne of Zebra Technologies interviews Zebra Deanna Self and Connect’s Shari Christofferson about the “mythical tool.”
