Similar Posts
Shifting Focus to the Mobile User Experience Leads to a Better Customer Experience
Mobile technologies, such as those used to scan barcodes and inform us that a delivery has arrived the moment it hits the front porch, work astonishingly well. Considering all the pieces that must…
Why Monitor Mobile User Experience Instead of Warehouse Devices: Where Your Real Problems Are Hiding
Your IT team just spent thousands on another wireless survey. The report looks impressive with colorful heat maps and signal strength readings. Yet three weeks later, warehouse workers are still complaining about frozen…
The Origins of Mobile Connectivity Issues
Mobile computers with barcode readers (a.k.a. RF guns) are ubiquitous in warehouses and manufacturing facilities. When RF gun operators experience slowness or dropped sessions, production and delivery are interrupted. This has negative impacts…
Blog | How To | Industry News | White Papers
Why Warehouse IT and Operations Teams See Mobile Device Problems Differently (And Miss the Real Solution)
Discover why IT people see mobile device problems differently than Operations teams, costing millions in lost productivity.
Mean Time to Blame: How Long Should Warehouse Mobile Device Troubleshooting Actually Take?
When your warehouse floor supervisor calls again about frozen scanners and workers standing idle, a familiar pattern unfolds. Operations blames IT. IT blames the network team. The network team points to the mobile…