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Author: Shari Christofferson

How Data Can Measure and Improve the Mobile User Experience
Podcasts

How Data Can Measure and Improve the Mobile User Experience

Gina Daniel-Lee interviews Shari Christofferson on Stratix’s Enterprise Mobility Insights Podcast. They discuss the analog monitoring and understanding of the mobile user experience and contrast that with what is required if mobile enterprises…

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Empowering the CIO by Empowering the Mobile Worker
Blog | Partners | Podcasts | Videos

Empowering the CIO by Empowering the Mobile Worker

Analytics close the gap between the front-line experience and CIO decision-making Zebra’s Scott Reyes asks Connect’s Shari Christofferson how visibility into the mobile user experience in relation to the performance of the IT…

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Blog | Podcasts

Why Is Visibility Into Your Frontline Mobile Workforce So Important?

The full interview of Shari Christofferson of Connect Inc with Eugene Signorini of Skyllful. We explore what frontline workers really think, why their input into the digital transformation matters and how to access…

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Shifting Focus to the Mobile User Experience Leads to a Better Customer Experience
Blog

Shifting Focus to the Mobile User Experience Leads to a Better Customer Experience

Mobile technologies, such as those used to scan barcodes and inform us that a delivery has arrived the moment it hits the front porch, work astonishingly well. Considering all the pieces that must…

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Blog

CIO’s Find Focus on Digital Transformation During Crisis

CIO’s are looking at IT processes more closely during this current economic contraction. The Wall Street Journal[1] cites CIO’s who say “digital transformation is a must” in these times, and that it is…

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Pharmaceutical manufacturer gets relief from mobile computer delays
Customer Cases

Pharmaceutical manufacturer gets relief from mobile computer delays

Repeated user complaints of long delays on handheld mobile scanning devices across this global manufacturer’s distribution centers went unresolved for nearly a year. The IT and Operations teams struggled to pinpoint the elusive…

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Productive Grocery Distribution Centers Require Diagnostics for Mobile and Wireless
Customer Cases

Productive Grocery Distribution Centers Require Diagnostics for Mobile and Wireless

Challenge After 7 years of using Connect software to stabilize, accelerate and maintain their RF networks, this North American grocery giant implemented a new warehouse management system (WMS) and upgraded their mobile devices….

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Food Manufacturer Finds Cause of Delays  in Voice-Picking Operations
Customer Cases

Food Manufacturer Finds Cause of Delays in Voice-Picking Operations

Vendors Struggle To Resolve Intermittent Mobile Delays After numerous changes to the wireless infrastructure and months of working with four vendors involved in the voice-picking solution, mobile workers continued to experience intermittent but…

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Helping Warehouse Pickers Go Faster with Mobile Systems Intelligence
Customer Cases

Helping Warehouse Pickers Go Faster with Mobile Systems Intelligence

“Mas rapido!” was the comment by pickers in a medical device manufacturers warehouse after Mobile Systems Intelligence by Connect reduced the time for each mobile screen update allowing the team to meet peak…

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Mobile Android OS Migration Faster With Mobile Systems Intelligence
Customer Cases

Mobile Android OS Migration Faster With Mobile Systems Intelligence

Latency, disconnects halt Android OS Migration Quickly expanding distribution operations meant that the mobility team had to deploy new wireless infrastructure and mobile hardware without a hitch. This included a transition from Windows-based…

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