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Your IT team just spent $25,000 on a comprehensive wireless site survey. The vendor delivered a gorgeous 50-page report with colorful heatmaps, perfect access point placement recommendations, and zero dead zones. You implemented…
Pharmaceutical manufacturer gets relief from mobile computer delays
Repeated user complaints of long delays on handheld mobile scanning devices across this global manufacturer’s distribution centers went unresolved for nearly a year. The IT and Operations teams struggled to pinpoint the elusive…
What Is Acceptable Response Time for Warehouse Mobile Devices? The Numbers Your Vendors Won’t Tell You
Your warehouse management system vendor says everything is “working fine.” Your wireless provider insists their network is “performing to spec.” Your device manufacturer claims their handhelds are “meeting all benchmarks.” Yet your workers…
New! Mobile Intel Connector: Remotely Access Android Device Logging
We’ve enhanced your Mobile Systems Intelligence (MSI) service with a powerful advancement that extends MSI’s diagnostic intelligence to the client-side. The new Mobile Intel Connector orchestrates device-level logging in direct response to user…
Empowering the CIO by Empowering the Mobile Worker
Analytics close the gap between the front-line experience and CIO decision-making Zebra’s Scott Reyes asks Connect’s Shari Christofferson how visibility into the mobile user experience in relation to the performance of the IT…
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RxLogger is a valuable Zebra diagnostic tool that captures comprehensive device logs including pcap files, syslogs, tcpdump, snapshots, tombstone files, and logcat data. However, when used without Mobile Systems Intelligence (MSI) integration, RxLogger…