New! Mobile Intel Connector: Remotely Access Android Device Logging
We’ve enhanced your Mobile Systems Intelligence (MSI) service with a powerful advancement that extends MSI’s diagnostic intelligence to the client-side. The new Mobile Intel Connector orchestrates device-level logging in direct response to user impact detected by MSI’s end-to-end transactional analysis.
Remotely Access Android Device Logging
When MSI detects a user experiencing a problem, it can now remotely activate device logging for affected devices to capture what’s happening client-side. This creates a complete diagnostic picture—user impact, network behavior, and device behavior—all correlated in context.
The MSI Advantage: Context-Aware Diagnostics
MSI already captures end-to-end transactional analysis and knows when users are impacted. Now, with the Mobile Intel Connector, MSI can:
- Detect specific device hardware by MAC address.
- Activate device logging at the to capture relevant device behavior.
- Correlate all data – user experience + network performance + device diagnostics – in a single platform.
- Perform device-side root cause efficiently with complete context and without customer IT support.
This is not just remote log management. This is intelligent, user-impact-driven diagnostics that captures problems as they happen with full context.
