Table of Contents
1 – About Benchmarks
2 – Basis for User Experience Metrics
3 – Mobile User Wait Time
3 – Latencies by Infrastructure Component
4- Safeguards Against Downtime
5 – Common Application Errors
6 – Track and Resolve
Benchmark, Measure and Improve the Mobile-user Experience
Three Critical Performance Metrics
Benchmarks are based on continuous monitoring of transactions between mobile devices and SAP mobile host applications within live Fortune 1000 enterprise warehouses and manufacturing facilities spanning the past 5 years.
Enterprise-level application developers, managers and support teams utilize these IT system and mobile user-experience benchmarks as a guide to make decisions for optimizing and delivering a competitive edge for SAP Supply Chain Management – related mobile applications such as SAP ITSmobile, SAP Fiori, and custom SAP mobile applications.